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What guarantees the authenticity of our products?

CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

I NEED TO CANCEL MY ORDER

Once you've placed your order, it immediately begins processing through the system so that we can get it to you as fast as possible. Depending on the status of your order, we may be able to cancel it for you. Please contact Customer Service so we can check this further for you. If your order has already been shipped or started going through our automated fulfilment process, we will not be able to cancel it for you. Please refer to our returns policy for details on how to return your order once received.

WHAT PAYMENT OPTIONS ARE ACCEPTED?

We accept most well known payment methods:

Apple Pay
Mastercard
VISA
VISA Debit
The Payment Pages used on our site are secure - you can safely enter your card details to pay for your order.

I NEED TO RETURN AN ITEM

If there is an issue or imperfection with the item received, please contact the Customer Service team for help, providing full and clear details of the issue.

For items that do not fit, or other 'change of mind' scenarios, you will need to cover the return cost. Our Customer Service team will not be able to offer a free return service for you.

All returns are inspected upon receipt. Our team can reject and return a product if it is identified that the product has been abused.

WHEN WILL I RECEIVE A REFUND?

We try and process all returns as quickly as possible for you to get your refund.
Please allow up to 14 days for your items to be inspected and any refunds to be issued.
Any refunds will be refunded to the same payment method you used when you placed the order.
Ordes placed on sale products are not eligible for refund and exchange.